Customer satisfaction is our PRIORITY for all of our customers and Taylor US offers a variety of services including 1-3 year extended warranty service contracts and also onsite service as well as in-house shop repairs..
Preventative Maintenance Benefits:
PM contracts available for all Taylor Freezer equipment:
• Our Preventative Maintenance program is available Monthly, Bi-monthly, Quarterly and Annually.
• PM programs include (TUK, O-rings and Belts), included are discounted labor rates and trip charges for any re active service call.
• Help reduced down time.
• Increased product quality.
• Longer lasting and more reliable equipment.
• Pro-active service rather than re-active service.
• e-mail: firstname.lastname@example.org
• Phone trouble-shooting and technical support.
• Computerized service tracking on equipment history.
Factory Trained Service Department:
• All technicians are EPA certified.
• Complete service knowledge on all equipment lines we carry.
• Technicians are trained and annually certified at the factory on the most current Taylor equipment.
Fully Stocked Service Vehicles:
• All vehicles are fitted with GPS.
• All of our vehicles are stocked with Taylor factory recommended parts.
• Each service vehicle carries Taylor factory recommended parts.
• Dispatcher is in contact with service technicians at all times.
• Service department will respond 7 days a week 364 days Per Year.